AI voice agent · Add-on

AI voice agent

An AI receptionist that answers when your team can't. Answers questions, takes messages and captures leads 24/7, and hands the call to a person when needed.

Book a Demo View Plans

Answers questions, takes messages and captures leads 24/7
Hands the call to a person or a queue when needed
AI-written greetings and menu prompts in any voice

Billed per minute of AI conversation. AI greetings for your menus are a separate $20/location add-on.

24/7answers when nobody can

$0.42per minute used

Any voiceand language for greetings

Handoffto a person or a queue

A receptionist that never misses a call

Answers questions, takes messages, captures leads

Give the AI agent your business information and it answers callers naturally: hours, services, directions, prices. It takes messages, collects the caller's name and reason, and emails you a summary with the transcript.

Trained on your own business details
Leads with name, number, email and what they want
Email summary and transcript after every call
Appears in the agent's screen pop when it transfers a call

"Thanks for calling Acme Appliances, this is Sofia. How can I help?"

Caller: I need a quote on three desk phones for our Flatbush store.

Lead captured
Maria Lopez · (718) 555-0142 · Wants: 3 desk phones, Flatbush
Transferred to the Sales queue

People when it matters

Hands the call to a person or a queue

When the caller asks for someone, or when the conversation needs a human, the AI transfers the call to an extension, a ring group or a Call Center queue, with everything it learned attached.

Transfer rules you control
Fallback destination if the AI is unavailable
Works after hours or as the first answer
Per-minute billing you can see in the portal

Call handed over by the AI agent in the Agent app

Sound professional

AI greetings and menu prompts in any voice

Write what the greeting should say and pick a voice; the prompt is generated in seconds, in English, Spanish or both, and used by your menus, queues and after-hours messages.

Text to speech in natural voices
Separate prompts per location and language
Hold music and voicemail greetings too
Change a prompt in a minute, no studio needed

AI greetings

"Thank you for calling Acme Appliances…"

Main greeting · English · Voice: Nova

Menú principal · Español · Voz: Lucia

After hours · English

AI voice agent

Answers questions, takes messages, captures leads

Hands the call to a person or a queue

AI greetings and menu prompts in any voice

"Thank you for calling Acme Appliances…"

Ready to connect your business?

More of BITS Voice Cloud